Terms & Conditions
Welcome to VANAE. By using our website, you agree to our Terms & Conditions (“T&C”). Please read these carefully before making any purchase. These T&C constitute your binding agreement with VANAE.
1. Changes to T&C
We reserve the right to change, modify, add, or remove portions of these T&C at any time without prior notice. Continued use of our website constitutes acceptance of the latest T&C.
2. Eligibility
Users must be legally able to enter into binding contracts under applicable law. If you are a minor, access may be denied.
3. Intellectual Property
All website content (text, designs, images, logos, etc.) is owned or licensed by VANAE.Commercial use, copy, distribution, reproduction without written consent is prohibited.
4. User Conduct
Users may not post or transmit unlawful, offensive, or infringing content, misuse the website, or violate any law while using our services. We reserve the right to remove any user content or restrict access as necessary.
5. Account Security
You are responsible for maintaining your account confidentiality. Notify us of any unauthorized use. We reserve the right to suspend or terminate accounts for misuse or suspected fraud.
6. Orders, Billing, Payment
All prices are in INR and include applicable taxes unless stated otherwise. We reserve the right to refuse/cancel orders for reasons like out-of-stock, payment errors, or location restrictions. COD/online payment methods may vary; see checkout for current options.
7. Shipping & Delivery
Please provide accurate shipping details for timely delivery. Risk of loss passes to you upon delivery by our logistics partner. See our Shipping Policy for more.
8. Returns, Exchanges, & Refunds
We offer a hassle-free return policy products can be returned within 7 days of delivery if you are not satisfied for any reason. (See full Return Policy & Refund Policy.)
9. Privacy
We value your privacy. Please see our Privacy Policy for information on how your personal details are handled.
10. Limitation of Liability
Our website and products are provided "AS IS."VANAE is not liable for any indirect or consequential loss or damages, except for claims expressly stated in these T&C.
11. Grievance Redressal
For complaints, contact our Grievance Officer at order@vanae.in.For legal disputes, the jurisdiction is New Delhi.