1. What Information We Collect

• Name, email address, phone number, address, and date of birth (if needed for verification).
  
• Order/payment data (billing, shipping, UPI/card details via secure third-party processors).
  
• Account info (password, profile content).
• Social interactions (reviews, surveys, social handles if used for log-in).
• Cookies, usage data, device/browser details for site optimization.

2. Why and How We Use Data

• Process orders, payments, and deliver products to you.
• Personalize your shopping experience, recommend products, and send updates.
• Respond to your queries, process returns/exchanges, and offer customer support.
• Analyze website traffic for trends, performance, and feature optimization.
• Marketing and promotional emails (with opt-out).
• Legal/regulatory compliance and fraud prevention.

3. Information Sharing

• We never sell your personal information.
• We share your data with payment gateways, logistics partners, and trusted service providers who are contractually obligated to protect your data.
• Information may be disclosed if required by law, court order, or governmental regulation.

4. Your Controls & Choices

• Access, update, or delete your account anytime by logging in or contacting us.
• Opt out of marketing messages via email link or by emailing us.
• Control cookie/personal tracking settings via your browser or our website's cookie consent manager.

5. Data Security

• Industry-standard SSL encryption is used for all transactions.
• Data stored on secure servers; only authorized personnel may access your information.
• We regularly audit our systems to maintain high standards of security.

6. Children’s Privacy

• Our store does not knowingly collect data from children under the age of 16. If you believe a minor has submitted personal data, please contact us for immediate removal.

7. International Visitors

• Your information may be processed in jurisdictions where our services or partners operate, always under strict legal compliance.

8. Policy Updates

• This policy may be updated; we will notify registered users by email and update the date above.

9. Contact Us

Questions? Contact us at order@vanae.in.

• Company Legal Name: Vanae By Eisha (OPC) Pvt. Ltd.
• MSME Udyam Number: UDYAM -UP- 24-0043911
• Trademark Registration Number: 706423
• GSTIN : 09AALCV8683Q1ZY